MPO SAS (a french company under French Laws) for www.mypalletsonline.com
General terms and conditions are relevant for all sales directly on the web site or done by MPO SAS
1° Sales Order Process
1.1 Directly on MyPalletsOnline.com
The customer choose et select 1 or severals products directly on the web site of www.mypalletsonline.com. Once a product is selected it goes automatically in the cart
At the end of the shopping, The Customer from the cart follow steps until the final validation by the payment page. The Customer has to validate the general terms and conditions by clinking into the proper box.
MyPalletsOnline.com & MPO SAS can refuse for professional customer the order. In case the Professional customer has already paid, It will be paid back within 3 open days.
1.2 Directly to MPO SAS
Following the Offer (quotation), The customer send back to MPO SAS, its acceptance. The order is filled in by MPO SAS and a receipt order is sent automatically to the customer.
The Customer has to check all information mentioned in the receipt order including products, quantities prices, delivery address and truck specifications.
MyPalletsOnline.com & MPO SAS keeps the right refusing for professional customers if an existing dispute is on going or invoices still unpaid.
2° Cancelling an Order
The Customer can cancel his order for any reason within 48 hours and only if the order is not in course of preparation.
After 24 hours, an amount corresponding of 50% will be kept by MPO SAS. The rest paid back with in 3 open days.