Frequently Asked Questions

No, it is not possible for us to sell our new or recycled wooden pallet directly online. Indeed, to be competitive for you, we need to calculate the lowest possible transport costs and therefore ensure that deliveries can be made from the factories closest to you.

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Until a few years ago, we sold our new or recycled (second-hand) wooden pallet directly to private customers. Based on this experience, it became clear to us that, in terms of both quality and cost, this service did not meet our customers' expectations.

In terms of quality, wood is a living material. Blue staining and black or green marks make it incompatible with decorating requirements and may naturally lead to dissatisfaction.

In terms of cost, it is important to understand that a wooden pallet has a considerable volume (a Euro pallet measures 80 cm x 120 cm x 14.4 cm) and weight (a Euro pallet weighs +/- 25 kg). Although the unit price of a pallet is relatively low, transport costs are very high when delivering only a few units. Ordering 10 pallet, for example, already amounts to +/- 250 kg... As private customers do not have suitable handling equipment, our carriers are unable to provide the required delivery conditions.

Furthermore, we cannot deliver less than one stack, which represents between 20 and 100 pallet, depending on the model.

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Yes. A new wooden pallet can be manufactured and treated in accordance with the ISPM15 standard. MyPalletsOnline offers standard or custom pallet with or without ISPM15 treatment. Depending on export conditions, we systematically recommend including mechanical drying with the treatment. This is to avoid any risk of mold or fungal growth on the wood.

For a pallet Second-hand (reconditioned), if it was treated with ISPM15 during its manufacture and has not been repaired, its original treatment remains valid.

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Wooden Chemical Pallets ( CP )

CP Pallets (chemical pallets) in wood and new

We offer you the whole range of new wooden pallets according to the criteria and specifications determined by the chemical industry. Called CP pallets (chemical pallets), there are 9 fully standardised models (from CP1 to CP9). We manufacture to order or deliver from stock depending on the model.

Consult the different models of CP pallets

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Packaging New Wooden Pallet CP and VMF

Our new pallet manufacturers can package according to your logistic needs:

- per pallet stack (nested)

- per stack of pallets stacked on top of each other

- the number in stacks will be adapted to your needs. If you have constraints on the height when passing through a dock or under your doors.

We can deliver you by truck trailer, the quantity will then be more important

Delivery Conditions wooden Chemical Pallet & VMF

Delivery times

As from the validation of your order, the delivery time normally noted of your order is 1 to 2 weeks for quantities lower than 100.

For large quantities (full truck for example), we specifically manufacture your order in CP and VMF pallets.

Our Carriers

We select our transport partners for you to guarantee both the reliability and quality of your delivery. We are also in direct contact with our carriers to always know where your order is.

Delivery area

We can deliver anywhere in Metropolitan France, Corsica and Europe.

We systematically carry out an "estimate" study that we submit to you in order to be as close as possible to your needs and maintain a high level of quality.

Our Complete Range in CP and VMF Pallets

CP1 Pallet
CP2 Pallet
CP3 Pallet
CP4 Pallet
CP5 Pallet
CP6 Pallet
CP7 Pallet
CP8 Pallet
CP9 Pallet
VMF Pallet
See also our second-hand & recycled pallets


ISPM15 Treatment and Moisture Content


They are fully subject to the ISPM15 Standard for the heat treatment of all wood packaging. During your export shipments you must provide in your customs file the treatment certificate containing the coordinates and approval number of the site that practiced ISPM15.

The relative humidity of the wood pallet is above 45%. For this reason, we strongly advise you to mechanically dry your pallets for your container or long-distance truck exports.

This will avoid the potential inconvenience of contamination by mould or fungus as well as the rising of humidity on your boxes during deliveries.

For your exports, we provide you with a certificate of conformity for the pallets we have processed.

Conditions of use

Storage conditions

The CP or VMF Wooden Pallets, do not require particular storage conditions in general, it depends on your qualitative constraints for the packaging of your products. You can store indoors or outdoors.

When loaded with your products, they can be stored sheltered or outdoors depending entirely on the protection and weather sensitivity of your products.

Handling conditions

New pallets are handled with an electric or manual forklift truck or pallet truck.

The logistics handling of the pallet can be carried out by its 4 sides

Precautions for use

The precautions for use are only associated with your handling conditions and the condition of the soil during transport. If you hit a pallet with the forks of a forklift truck, the forks can seriously damage the structure and alter the load resistance conditions.

When handling by hand, the use of suitable safety gloves is mandatory to prevent splinters and cuts.

Quality

CP and VMF pallets are manufactured according to strict quality criteria using sections of softwood (pine, fir, Douglas fir, etc.).

The variability in moisture content of the wood imposes tolerances on the dimensions of +0/-2mm. The tolerances are greater during mechanical drying where the shrinkage of the wood is greater +0/-4mm.

Tolerances are checked on thickness, width and section lengths.

Last Customers Reviews

(4,8/5) out of 5 total ratings
By Jody C. the 2026-10-01
CONFORME AUX ATTENTES
Verified purchase

notre client nous les re commande régulièrement c'est donc qu'ils répondent aux attentes

By pierre b. the 2026-09-25
Verified purchase

Le client a donné une note sans laissé de commentaire

By Linda D. the 2026-09-20
Déçu
Verified purchase

C'est pas ce qu'on attendait. On voulait un tissu plus aéré avec des mailles spécialement pour conserver les pommes de terre. On a eu des simples bib bag pour céréales

By Philippe B. the 2026-09-17
Conforme
Verified purchase

Produit qualitatif a bon prix

By Cristiano A. the 2026-09-03
Verified purchase

Le client a donné une note sans laissé de commentaire

By philippe f. the 2026-07-28
Verified purchase

Impeccable...