Frequently Asked Questions

Yes. MyPalletsOnline designs and manufactures custom wooden pallet. Based on your requirements, our engineering department analyzes the constraints of your supply chain, formalizes your specifications and designs a suitable pallet or an optimized version of your project. However, depending on the format, allow for a minimum production of +/- 300 pallet.

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Describe your need, the constraints of your supply chain, your production lines, storage conditions and the expected characteristics of your pallet. These details allow the design office MyPalletsOnline to formalize the specifications and to design a suitable or optimized solution.

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No. The study of a custom wooden pallet is free. The design office MyPalletsOnline analyzes your needs based on your information and usage, formalizes your specifications, and designs an appropriate or optimized solution before preparing your quote. The minimum quantity to start a study is +/- 500.

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No, it is not possible for us to sell our new or recycled wooden pallet directly online. Indeed, to be competitive for you, we need to calculate the lowest possible transport costs and therefore ensure that deliveries can be made from the factories closest to you.

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A few years ago, we still sold directly to private individuals our pallet in new or recycled (used) wood. Based on that experience, it became clear to us, both qualitatively and economically, that this service did not meet our customers' expectations.

From a qualitative standpoint, wood is a living material: blueing, black or green marks make it incompatible with decorative requirements and can naturally lead to dissatisfaction.

Economically, one must realize that a wooden pallet represents volume (a European pallet is 80 cm x 120 cm x 14.4 cm) and significant weight (European pallet +/- 25 kg). While the unit price of a pallet is relatively low, transport costs are very high for delivering only a few units. Ordering, for example, 10 pallet is already +/- 250 kg... Private customers not having suitable handling equipment make delivery conditions impossible to ensure by our carriers.

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Yes. A custom wooden pallet can be manufactured and treated in accordance with the ISPM15 standard when your project requires it.

MyPalletsOnline offers standard or custom pallet with or without NIMP15 treatment.

Depending on export conditions, we always recommend including mechanical drying with the treatment.

This is to avoid any risk of mold or fungal growth on the wood.

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Wooden Pallet Bespoke

Custom Wooden Pallet Manufacturing

Our design office designs your custom pallet from A to Z. From the description of your need, we formalize your specifications with the various constraints of your project. Our experts in both pallet and logistics take into account the requirements from upstream to downstream for your customers as well as the specificities of your production and packaging lines. We also attach particular attention to storage conditions both in your units and at your customers.

What are our operating methods?


How and What do we do?

Depending on the nature of your project, we advise you on the methodology and adapt it to your request.

For quantities less than 5000 pallets /year, we study your project by telephone interview. We have developed a tool allowing us to quickly qualify your project in the form of a questionnaire. We formalize and submit the plans and technical characteristics of the project.

For larger quantities, we recommend a prior visit to your site and deploy our methodology with your help. At the end of our visit, a visit report will be systematically issued and communicated. This report constitutes the first stage of the project, including an analysis of the existing system and, above all, our recommendations for optimization and the evaluation of potential savings.

The different phases of the audit


Visit of the site

o Upstream logistics flows (receiving pallets, receiving supplier products)

o Storage conditions for empty pallets

o The different production flows

o Downstream logistics and shipping flows

Interviews

o Problems encountered

o Procurement patterns

o Kpi's 

The contents of the Visit Report

Synthesis and Optimization Proposal

Graphical presentation of the different flows

Detailed evaluation of optimizations

Proposed action plan and timetable

Graphical presentation of pallet flows

Rather than long speeches and page multiplication of a report, we go to the essentials and present to you in a simple and graphical way the different stages of your flows.

In this way, we concretely identify the Key optimization points.

Last Customers Reviews

(4,5/5) out of 4 total ratings
By philippe f. the 2026-07-28
Verified purchase

Impeccable...

By Emmanuelle P. the 2026-07-28
Evaluation Big Bag
Verified purchase

Très bien, matière solide. Indispensable pour la production alimentaire.

By GÉRALD A. the 2026-07-23
Big Bag Céréales
Verified purchase

bien reçu la commande pas encore utilisé parce que pas encore moissonné

By Pere T. the 2026-07-23
Verified purchase

Buenos dias Estoy satisfecho con el material recibido.

By Michel C. the 2026-07-20
produit de qualité
Verified purchase

une commande de 150 sacs de ce modèle vient d’être passé par le FCSMO pour transporter des habits de coureurs lors d'un semi marathon

By michel P. the 2026-07-19
Verified purchase

article parfait , convient tout à fait à mes besoins