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How can I cancel my order?

Contact our Customer Support within 24 hours of your order if you wish to cancel it. After this period, cancellation fees may apply in accordance with our Terms and Conditions of Sale. Our team will review your request and inform you of the applicable terms.

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Cookie name	Provider	Purpose	Expiry
apc_popup_session	https://www.mypalletsonline.com	Used to know if it is a new browser session.	Session
cookiesplus	https://www.mypalletsonline.com	Stores your cookie preferences.	1 year
laravel_session	https://www.mypalletsonline.com	Cookie used to identify a session instance for the user.	1 day
PHP_SESSID	https://www.mypalletsonline.com	This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	Session
PrestaShop-#	https://www.mypalletsonline.com	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours
rc::a	Google	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent
rc::c	Google	This cookie is used to distinguish between humans and bots.	Persistent

Cookie name	Provider	Purpose	Expiry
collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
r/collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
TawkConnectionTime	https://www.mypalletsonline.com	Allows the website to recognise the visitor, in order to optimize the chat-box functionality.	Session
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Google	Used by Google Analytics to throttle request rate	1 day
_gat_gtag_UA_*	Google	Used to throttle request rate.	1 minute
_ga_#	Google	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	2 years
_gd#	Google	This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.	Session
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day

Cookie name	Provider	Purpose	Expiry
ads/ga-audiences	Google	These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.	Session
C	adform.net	Used to check if the user's browser supports cookies.	30 days
IDE	doubleclick.net	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.	1 year
NID	Google	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.	6 months